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Privacy policy
What personal data we collect, why, how long we keep it, and what your rights are.
Who processes the dataThe data controller is the legal entity operating the shop, with the details stated in the footer of every page.
OrdersTo deliver your order we use the name and surname, phone number, e-mail, address, city and comment you enter. We use the e-mail for the confirmation and for the order status link. Without this data the order cannot be delivered.
B2B account requestsWe use the company and contact person details to respond to the request and, after approval, to manage the account, orders and invoices.
CookiesEssential cookies store the cart, the login and your cookie choice, and do not require consent. Only if you choose "Accept all" do we also set Meta identifiers and send events about visits and orders to Meta (Facebook, Instagram), for measurement and for ads. The e-mail and phone number are sent only in encrypted form. You can change your choice at any time via "Cookie settings" in the footer.
Who receives the dataThe courier service receives the data needed for delivery. E-mails are sent through an e-mail service provider. The servers and backups are with a hosting provider in the European Union. Meta receives the data described above only with your consent. We do not sell your data.
How long we keep itWe keep the personal data from a retail order for 24 months after the order, for complaints and warranty purposes, and then delete it. The order lines and amounts remain, without personal data.
Your rightsYou can request access to, correction of, or deletion of your data, and object to its processing. Write to us at the e-mail address in the footer. Data from an order still on its way is deleted as soon as the delivery is completed. You also have the right to lodge a complaint with the Personal Data Protection Agency.